Privacy Notice

Last updated: September 2026

Data controller

Grupo Upperline, S.A. de C.V., located in Mexico City, Mexico, is responsible for the processing of your personal data under the Mexican Federal Law on the Protection of Personal Data Held by Private Parties.

Contact for data protection matters: sales@upperlinechem.com

Personal data we collect

Through the contact form on this site we collect only:

• Name
• Company
• Email address
• Country
• Product of interest and estimated volume
• Grade, quantity, application, city and COA or SDS requirement
• The content of the message you write

We do not collect sensitive personal data. This site does not request financial, health, government identification or any other sensitive category of data.

Purposes

Necessary purposes, without which we cannot assist you:

• Responding to your request for information or a quotation.
• Establishing and maintaining commercial communication regarding the products you enquired about.
• Preparing and sending quotations and technical documentation.

Optional purposes, which you may decline without affecting your request:

• Sending you information about other products in our line.

To decline the optional purposes, state so in your message or write to sales@upperlinechem.com.

How your data is kept

Data submitted through the form is saved in a protected server file to ensure your request is received and, when the mail service is available, is sent to the corporate mailbox. It is not stored in a database on this website. It remains in our corporate mailbox for as long as necessary to handle your request and follow up on the commercial relationship.

Transfers

Your data is not sold, assigned or traded to third parties.

When your request requires a quotation directly from the manufacturer, we may share with Guangxi Huayuan Metal Chemical Co., Ltd. (China) only the data necessary to prepare that quotation: name, company, country, product and volume. This transfer is made solely to fulfil the purpose you requested.

You may decline this transfer by stating so in the message field. If you do not, we will understand that you accept it for the purposes of your request.

Your rights

You have the right to access your personal data, rectify it when inaccurate or incomplete, cancel it when you consider it is no longer required for the stated purposes, and object to its processing. You may also withdraw your consent at any time.

To exercise any of these rights, send a request to sales@upperlinechem.com stating your name, a means of contacting you, and the right you wish to exercise. We will respond within twenty business days.

Changes to this notice

Any change to this Privacy Notice will be published on this page, showing the date of the last update.

Supervisory authority

If you believe your data protection rights have been infringed, you may contact the Secretaría Anticorrupción y Buen Gobierno, the competent authority in Mexico.